Frequently Asked Questions
Everything you need to know about our premium tungsten jewelry and accessories.
What are the benefits of tungsten jewelry compared to gold or silver?
Tungsten is significantly harder than gold or silver, making it highly resistant to scratches and tarnishing. It maintains its mirror-like polish for a lifetime, which is why it is the preferred choice for durable, everyday fashion.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your WOO! TUNGSTEN pieces sooner.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If your item doesn't fit or meet your expectations, you can return it in its original, unworn condition for a full refund or exchange.
Are your tungsten products hypoallergenic?
Yes, all our tungsten carbide rings and accessories are hypoallergenic and cobalt-free, making them safe for individuals with sensitive skin or metal allergies.
How do I determine my correct ring size?
We recommend visiting a local jeweler to be measured or using our online sizing guide. Since tungsten cannot be resized due to its extreme hardness, getting an accurate measurement before ordering is essential.
Do you offer a warranty on your products?
Every WOO! TUNGSTEN purchase comes with a lifetime structural warranty. This covers accidental breakage or manufacturing defects, ensuring your investment is protected forever.